Terms and Conditions

Introduction

Welcome to Muskegon Vacation Rentals. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing our website or making a reservation, you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

1. Reservations and Payments

Booking Process

Reservations can be made through our website, by phone, or via email. A booking is considered confirmed only after we receive the required deposit or full payment, as specified during the booking process.

Payment Methods

We accept major credit cards, debit cards, and other forms of electronic payment. Full payment is typically required at the time of booking unless otherwise specified.

2. Cancellations and Refunds

Cancellation Policy

Cancellations must be made in writing via email. The following cancellation fees apply:

  • More than 30 days before check-in: Full refund minus a processing fee.
  • 30 to 14 days before check-in: 50% refund.
  • Less than 14 days before check-in: No refund.

Refunds

Refunds will be processed within 7-10 business days after the cancellation is confirmed. Processing fees and any non-refundable deposits will be deducted from the refund amount.

3. Check-In and Check-Out

Check-In

Check-in time is 4:00 PM. Early check-in may be available upon request and subject to availability.

Check-Out

Check-out time is 10:00 AM. Late check-out may be available upon request and subject to an additional fee.

4. Guest Responsibilities

Property Care

Guests are expected to treat the property with respect and care. Any damages or excessive cleaning required after check-out will be charged to the guest.

Occupancy Limits

Each property has a maximum occupancy limit, which must be adhered to at all times. Exceeding this limit may result in immediate eviction without a refund.

No Smoking

All properties are non-smoking. Any evidence of smoking within the property will result in additional cleaning fees.

5. Property Use

No Parties or Events

Parties, events, or large gatherings are not allowed without prior written consent from Muskegon Vacation Rentals.

Quiet Hours

Guests are expected to observe quiet hours between 10:00 PM and 8:00 AM to respect neighbors and other guests.

6. Liability and Disclaimers

Limitation of Liability

Muskegon Vacation Rentals is not liable for any injuries, damages, or losses incurred during your stay. Guests assume full responsibility for their actions and the actions of their guests.

Force Majeure

Muskegon Vacation Rentals is not liable for any interruptions or cancellations caused by events beyond our control, such as natural disasters, pandemics, or governmental actions.

7. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

8. Changes to Terms & Conditions

Muskegon Vacation Rentals reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of Florida. Any disputes arising from these terms will be resolved in the state or federal courts located in Florida.

Contact Us

If you have any questions or concerns about this Terms and Conditions or our privacy practices, please contact us at:

Sandy Shores of Twin Lake
Email: muskegonvacationrentals@gmail.com
Phone: 586-360-8602

Thank you for choosing Sandy Shores of Twin Lake. We are dedicated to providing you with a memorable and secure experience.

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